Booked Ai Systems
Booked Ai Systems respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), British Columbia's Personal Information Protection Act (PIPA), and applicable electronic communications requirements, including Canada's Anti-Spam Legislation (CASL), where relevant.
This Privacy Policy explains how Booked Ai Systems collects, uses, stores, and protects personal information when you visit our website, interact with our AI-driven customer experience tools (such as web chat widgets and voice agents), contact us, submit a form, book an appointment, or communicate with us by SMS, email, phone, or other channels.
We may collect personal information that you voluntarily provide to us, including:
We may also collect certain technical and usage information automatically, such as:
We collect information in the following ways:
Booked Ai Systems uses personal information for legitimate business purposes, including to:
If you choose to opt in to receive SMS messages from Booked Ai Systems, you may receive conversational messages, follow-up messages, appointment reminders, scheduling confirmations, customer service messages, and occasional promotional messages, depending on the consent you provide.
You may opt in to receive SMS messages by:
Note: Message frequency may vary. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase.
You can opt out of SMS communications at any time by replying STOP to any text message. For help, reply HELP or contact us through our website at bookedaisystems.com.
We may also communicate with you by email, phone, voicemail, or other channels where permitted by law and based on your consent or existing business relationship, where applicable.
We may use service providers that help us operate our business, such as CRM systems, communication delivery providers, analytics providers, booking systems, and technical support vendors. These providers may process personal information only as needed to perform services for us and not for their own marketing purposes.
We may also use or provide information where required to comply with applicable law, enforce our legal rights, respond to lawful requests, protect safety, investigate fraud, or support a business transaction if permitted by law.
Our website uses cookies, pixels, tags, scripts, and similar tracking technologies—primarily through GoHighLevel / LeadConnector—to:
These technologies are necessary for our website functionality, communications, analytics, and campaign performance. You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Booked Ai Systems uses reasonable administrative, technical, and organizational safeguards to protect personal information against loss, theft, unauthorized access, misuse, alteration, or disclosure. While no system can guarantee absolute security, we take commercially reasonable steps to protect the information we collect and process.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:
When information is no longer reasonably required, we will delete it, anonymize it, or securely dispose of it in accordance with our retention practices and applicable law.
Booked Ai Systems uses third-party service providers to support business operations.
Our primary platform provider is GoHighLevel (LeadConnector), which acts as a service platform and processor for functions such as:
These systems store and process contact information, communications, booking details, and workflow-related records on our behalf. GHL guidance expects publicly accessible privacy disclosures and explicit consent language for messaging-related use cases.
We also utilize Google Sites for landing page hosting and related architecture. These providers process information only as necessary to deliver services to Booked Ai Systems.
Your personal information may be transferred to, stored, and processed outside of Canada, including in the United States, where our primary platform provider (GoHighLevel) and other service providers maintain facilities. While your information is in another jurisdiction, it is subject to the laws of that country and may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction. By using our services, submitting forms, or communicating with us, you consent to this transfer, storage, and processing across borders.
Subject to applicable law, you may have the right to:
Under PIPEDA and PIPA, organizations in Canada must provide access to personal information they hold, subject to limited exceptions. We will respond to access requests within 30 days. To make a privacy-related request, contact Booked Ai Systems.
You may opt out of marketing communications at any time:
Please note: Even if you opt out of marketing communications, we may still send non-marketing service messages related to active services, automated system support, or transactions where permitted by law.
Our services are for B2B commercial use and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website or marketing systems. If we become aware that such information has been collected without appropriate authorization, we will take steps to delete it.
Booked Ai Systems may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services. The updated version will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted means the updated policy will apply.
Booked Ai Systems is responsible for personal information under its control. We have designated a Privacy Officer to oversee our compliance with this Privacy Policy and applicable Canadian privacy laws.
If you have any questions, concerns, or requests to access or correct your personal information, please contact our Privacy Officer:
Christopher Pike, Privacy Officer
Booked Ai Systems
#2 5760 174 Street, Surrey, BC V3S 7K3
Last Updated: March 25, 2026